Andy is Chief Digital Information Officer at Kettering General Hospital and was one of the first NHS CDIOs in the country to be appointed at a Board level. Prior to joining Kettering, Andy worked at NHS Digital and was the Programme Director for the NHS App, which went from a concept to availability in the App stores in little over a year. Andy previously was Head of Technology Delivery for NHS.UK, the national website for the NHS in England, which receives c40m visits a month. Andy oversaw the technology refresh of the site during which time NHS.UK had the highest period of availability and reliability in its 10 year history. Andy is a passionate public servant who sees massive potential to improve patient and staff experience using technology, but starting with understanding their user needs.